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RISK MANAGEMENT

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partner, the lab results were returned indicating staphylococcus and       wound and any noted changes, and the physician’s reasoning behind
actinomyces meyeri infections. The patient was called and asked to         treatment not only creates a thorough chart, but in this case, it would
come to the surgeon’s office that day. She was emergently referred to      have provided additional information to the surgeon’s partner when
a plastic surgeon, who admitted her for IV antibiotics and several         he saw the patient.
debridements of the wound.
                                                                             Implementing a protocol that requires all staff making entries in
ALLEGATIONS                                                                the chart to initial or sign their entries will assist in identifying who
  A lawsuit was filed against the orthopaedic surgeon, alleging that       made the entry in case it needs to be verified at a later date.

he failed to timely and adequately treat the patient’s post-operative        It is recommended that physicians have a policy and procedure
infection. She claimed that function of her lower leg was impaired         manual for the practice to ensure that all personnel are operating
as a result of the infection and the failed Achilles tendon graft.         under the same guidelines, as expected by the physician. This may
                                                                           include any routine instructions that are commonly given to pa-
  The patient underwent subsequent surgeries with a plastic surgeon        tients, such as how to perform a wet-to-dry dressing change. It is
to remove the original tendon transfer due to necrosis of the tissue.      further recommended that important instructions to the patient
Tissue from the patient’s wrist was transplanted to the original sur-      be developed into a handout that can be given to the patient and
gical site to fill the void left by the removed tissue. The patient        to document that the handout was given. Patients often become
claimed the subsequent surgeries resulted in the loss of sensation in      confused when instructions are given in the office, which can make
her fingers.                                                               compliance difficult. Should a claim occur, the printed instructions
                                                                           could be used as evidence to show precisely what information was
LEGAL IMPLICATIONS                                                         given to the patient.
  TMLT consultants who reviewed this case were generally support-
                                                                             It is appropriate for medication allergies to be consistently and
ive of the orthopaedic surgeon. Infection is a known complication          boldly documented on the front of the chart to prevent them from
of Achilles tendon repair. There also appeared to be some question         being overlooked. All physicians in the same practice should stan-
of patient compliance. However, all of the consultants had some con-       dardize how allergy information is displayed if they cover for one
cerns about the lack of adequate documentation pertaining to justi-        other. It was fortunate that the pharmacy caught the error before the
fication of the antibiotics chosen.                                        prescription was filled; however, the error made the patient lose con-
                                                                           fidence in the practice. A patient and/or the patient’s family are more
  The surgeon’s partner had also missed elements of the documen-           likely to file a lawsuit if they perceive that the care they are receiving
tation, and did not provide detail about why he chose amoxicillin          is substandard.
clavulanate. However, the only defendant in this lawsuit was the or-
thopaedic surgeon who performed the repair.                                  The information and opinions in this article should not be used
                                                                           or referred to as primary legal sources nor construed as establishing
DISPOSITION                                                                medical standards of care for the purposes of litigation, including ex-
  This case was settled on behalf of the orthopaedic surgeon.              pert testimony. The standard of care is dependent upon the particular
                                                                           facts and circumstances of each individual case, and no generalization
RISK MANAGEMENT CONSIDERATIONS                                             can be made that would apply to all cases. The information presented
  Although infection is a known complication inherent in any sur-          should be used as a resource, selected and adapted with the advice
                                                                           of your attorney. It is distributed with the understanding that neither
gical procedure, there were several problems with the surgeon’s doc-       Texas Medical Liability Trust nor Texas Medical Insurance Company
umentation that complicated the defense of this case.                      is engaged in rendering legal services. © Copyright 2015 TMLT.

  It is recommended that all phone calls between the patient and             Texas Medical Liability Trust is a BCMS Circle of Friends sponsor at
physician be documented, particularly calls in which medical advice        the platinum level. BCMS does not endorse products or services.
is given. There was no record of the patient’s call that triggered a pre-
scription for ciprofloxacin, or reason for the change in the treatment
plan. Documentation of the patient’s symptoms, description of the

20 San Antonio Medicine • June 2015
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