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SAN ANTONIO                                                                                                                                                                                                     SAN ANTONIO
           MEDICINE                                                                                                                                                                                                         MEDICINE









        Benefits




        of Social Media

        for the Physician:





        How Being on Social Media and YouTube
        Can Help Supplement a Physician’s Practice


        By Antonio Webb, MD




          Internet and social media use has sky-rock-  Lander et al, used the Pediatric Orthopaedic   To create educational videos for    To advance your passion    practice. In addition, this newly generated traffic   practice. Creating content on YouTube not
        eted in the past 15 years. According to a Pew   Society of North America (POSNA) direc-  your patients                     Being on camera and producing video con-  to your social media pages and/or website can   only allows one to educate their patients, but
        Study in 2005, 68% of American Adults used   tory to review each active member's presence   Some services offered by your practice   tent allows you to speak more about what   lead to higher patient reviews online. A recent   also promote their medical practice because
        the internet. In 2019, that number grew to   on social media using an internet search.    may be more complex than others. For ex-  you are passionate about. Whether this is a   study in the hand surgery literature showed that   marketing is more effective when video is in-
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        90%.   In the same study, 80% of US internet   Their study showed that of the 987 POSNA   ample, with spine surgery medical proce-  certain condition in your specialty or the lat-  physicians with a personal website received   volved. Sharing your videos on YouTube is an
        users looked up health information online.   members, 95% had a professional webpage,   dures and conditions can be daunting and   est technology in your field, creating content   higher Healthgrades scores than those without   easy way to highlight both your personality
        That translates to 59% of the American adult   but only 14.8% had a professional Facebook   intimidating for a lot of patients. Condi-  for YouTube allows you to share this excite-  one . This demonstrates that physicians are ca-  and expertise, making patients feel more com-
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        population using the internet, with 13% of   page, 2.2% a professional Twitter page,   tions and procedures like isthmic spondy-  ment with your viewers. Doing so shows your   pable of impacting patient perceptions simply   fortable putting their health in your hands.
        them going online to find information about   36.8% a Linked-in profile, and 33% were on   lolisthesis, diffuse idiopathic skeletal   viewers and potential future patients that you   by having a presence online.    Therefore, if you’re not already on social media
        their health condition. Also, 7% of all adults   YouTube. This study suggested that Pediatric   hyperostosis, diastematomyelia, or extreme   may be passionate about that same condition          or creating content for YouTube, it’s time to get
        have used social media to gather healthcare   Orthopedic Surgeons may be underutilizing   lateral interbody fusion may be hard for pa-  or technology that interests them.   For professional education:   in front of the camera to promote your prac-
        information.                         their potential social media presence.    tients to understand and follow, especially                                     The use of social media and online, web-  tice and share your passions with the world.
          This staggering growth demonstrates the   Video is one of the most powerful tools in   when trying to explain them during short   To build your brand and promote your   based services has grown substantially during
        changing times we are facing as physicians. In   marketing. According to Google, 64% of   and rushed office visits. Educational videos   practice            the COVID-19 pandemic. The transition to        Dr. Antonio Webb is an Orthope-
        the face of stifling competition, patients are   consumers use video to research healthcare   that explain certain conditions that are fo-  If your medical practice marketing strategy   online learning continues to be a necessity and   dic Spine Surgeon located in San An-
        more often seeking medical information and   professionals (doctors, dentists, etc.) and   cused on “pre” or “post” treatment instruc-  doesn’t include video, it’s time to rethink your   allows physicians, medical students and   tonio, Texas with South Texas Spinal
        providers online. This highlights the absolute   56% watch videos to learn about specific   tion can be helpful for patients to   approach. A physician can create educational   trainees to attend courses, journal clubs, lec-  Clinic, PA. He has a passion for
        necessity of meeting the needs of our pa-  health treatments or problems, such as den-  understand their diagnosis and serve as a   videos for YouTube on conditions related to   tures, and other events that would not nor-  videography and cinematography with 215,000
        tients. Patients are searching online and on   tal procedures or spinal ailments. YouTube is   step-by-step guides to reference before and   their specialty or create content relating to a sub-  mally be accessible to them. In addition, there   subscribers on YouTube and more than 25 mil-
        social media sites to find information about   one of the most popular social media sites in   after an office visit. Sharing videos on   ject they are passionate about, while also build-  has been an explosion of social media accounts   lion views. More information about Dr. Webb
        their health conditions and to learn about   the world with over 2 billion active users. It   YouTube that detail the process from start-  ing their brand and marketing their practice.   by various orthopedic residency and fellowship   can be found at www.antoniowebbmd.com or
        the various treatment options; then they are   is localized to more than 90 countries and is   to-finish helps patients gain a better under-  Unlike written content like blog posts, video lit-  programs with content generation including   www.youtube.com/antoniowebbmd. Dr. Webb is
        seeking out providers for care.      accessible in 80 different languages. YouTube   standing, putting them at ease while also   erally speaks to your target audience. A short   discussions on interesting cases and dissemina-  a member of the Bexar County Medical Society.
          Whether it is Facebook, Twitter, Insta-  makes it possible to create and post videos   bringing more patients into your practice.   video explaining your thoughts on the recent in-  tion of newly published research. Even after the
        gram, Snapchat, TikTok or YouTube, most   for all of the world to see. It is one of the   These videos can be sent to patients as links   fluenza outbreak, COVID vaccine, or a video of   COVID pandemic settles, training programs   REFERENCES
        people are using at least 1-2 social media plat-  most powerful social media sites because of   to watch before their appointment, played   you reacting to an NBA player's recent ankle   and academic institutions will continue to use   1. https://www.pewresearch.org/internet/fact-
                                                                                                                                                                                                            sheet/internet-broadband/
        forms these days. A certain portion of these   the ability of patients to see you before they   during the office visit while they are waiting   fracture, can go viral within minutes of upload   social media and the online web to provide ac-  2. Lander ST, Sanders JO, Cook PC, O'Malley NT.
        individuals are also using social media to   come visit your practice. It’s the “try before   to see you, and/or can be used as a reference   thus bringing your name, brand, and practice to   cess to educational content in a digital format.   Social Media in Pediatric Orthopaedics. J Pediatr
                                                                                                                                                                                                            Orthop. 2017;37(7):e436-e439. doi:10.1097/BPO.
        market their business and, in the case of   you buy” form of marketing that allows pa-  by patients to review after their visit. By   viewers all over the world. Promotional videos                0000000000001032
                                                                                                                                                                                                            a. doi:10.1097/BPO.0000000000001032
        physicians, marketing their practice with the   tients to feel comfortable with you before   doing this, patients can learn more about   for your office can include office tours, meet the   Summary   3. Hanauer DA, Zheng K, Singer DC, Gebremariam
        use of professional social media pages and/or   they even step foot in your office. Here are   their condition or upcoming procedure and   staff videos and patient reviews which can all   Having a presence on social media, a profes-  A, Davis MM. Public awareness, perception, and use
        websites. However, a majority of physicians   several reasons why every doctor should be   therefore they can be more informed.    give insight into your life as a physician and give   sional website for your practice, and creating   of online physician rating sites.  JAMA.
                                                                                                                                                                                                            2014;311:734–735.
        lack an online presence. A study in 2017 by   on social media, specifically YouTube.                                     followers the opportunity to engage with your   videos for YouTube can benefit a physician’s   a. doi:10.1001/jama.2013.283194


         30     SAN ANTONIO MEDICINE  • February 2021                                                                                                                                                                Visit us at www.bcms.org     31
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