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TELEMEDICINE
Finally, with this pandemic, many health insurers have begun cov- put metrics. Acad Emerg Med 2020;27:139-147.
ering telehealth services . This coverage is critical now and after- 4) Langabeer JR II, Gonzalez M, Alqusairi D, et al. Telehealth-en-
3
wards. Geographic areas, vulnerable patients, veterans, and the abled emergency medical services program reduces ambulance
disadvantaged that have often felt betrayed or left out will greatly transport to urban emergency departments. West J Emerg Med
benefit by access to telehealth care services. The actual benefit of 2016;17:713-720.
telehealth has just scratched the surface of its full potential. There 5) Goodfellow A, Ulloa JG, Dowling PT, et al. Predictors of Pri-
is much hard thought and work to be done. mary Care Physician Practice Location in Underserved Urban
or Rural Areas in the United States: A Systematic Literature Re-
John J. Seidenfeld, MD, MSHA, FACP is a member of the view. Acad Med. 2016;91(9):1313-1321. doi:10.1097/
Bexar County Medical Society and its Publications Committee; ACM.0000000000001203
Alexandra G. Bailey is a Biomedical Engineering Student at The 6) Douglas MD, Xu J, Heggs A, Wrenn G, Mack DH, Rust G. As-
University of Texas at Austin. sessing Telemedicine Utilization by Using Medicaid Claims Data.
Psychiatric Serv. 2017;68(2):173-178. doi: 10.1176/
References appi.ps.201500518
1) https://www.choosingwisely.org/ 7) Jain KM, Bhat P, Maulsby C, et al. Extending access to care
2) Duffy S, Lee TH. In-person health care as option B. N Engl J across the rural US south: Preliminary results from the Alabama
Med 2018;378:104-106. eHealth program. J Telemed Telecare. 2019;25(5):301-309.
3) Joshi AU, Randolph FT, Chang AM, et al. Impact of emergency doi:10.1177/1357633X18755227
department tele-intake on left without being seen and through-
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