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          Finally, with this pandemic, many health insurers have begun cov-  put metrics. Acad Emerg Med 2020;27:139-147.
        ering telehealth services . This coverage is critical now and after-  4) Langabeer JR II, Gonzalez M, Alqusairi D, et al. Telehealth-en-
                           3
        wards. Geographic areas, vulnerable patients, veterans, and the  abled emergency medical services program reduces ambulance
        disadvantaged that have often felt betrayed or left out will greatly  transport to urban emergency departments. West J Emerg Med
        benefit by access to telehealth care services. The actual benefit of  2016;17:713-720.
        telehealth has just scratched the surface of its full potential. There  5) Goodfellow A, Ulloa JG, Dowling PT, et al. Predictors of Pri-
        is much hard thought and work to be done.                mary Care Physician Practice Location in Underserved Urban
                                                                 or Rural Areas in the United States: A Systematic Literature Re-
                 John J. Seidenfeld, MD, MSHA, FACP is a member of  the  view.  Acad  Med.  2016;91(9):1313-1321.  doi:10.1097/
               Bexar County Medical Society and its Publications Committee;  ACM.0000000000001203
               Alexandra G. Bailey is a Biomedical Engineering Student at The  6) Douglas MD, Xu J, Heggs A, Wrenn G, Mack DH, Rust G. As-
        University of  Texas at Austin.                          sessing Telemedicine Utilization by Using Medicaid Claims Data.
                                                                 Psychiatric   Serv.   2017;68(2):173-178.   doi:   10.1176/
        References                                               appi.ps.201500518
        1) https://www.choosingwisely.org/                     7) Jain KM, Bhat P, Maulsby C, et al. Extending access to care
        2) Duffy S, Lee TH. In-person health care as option B. N Engl J  across the rural US south: Preliminary results from the Alabama
          Med 2018;378:104-106.                                  eHealth  program.  J  Telemed  Telecare.  2019;25(5):301-309.
        3) Joshi AU, Randolph FT, Chang AM, et al. Impact of emergency  doi:10.1177/1357633X18755227
          department tele-intake on left without being seen and through-



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