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CYBER
SECURITY
Why you ask? “Because that’s where the money is,” as suc- abstract nature of cybersecurity threats, leadership does not worry
cinctly stated by famed bank robber Willie Sutton. That money about attacks, and security budgets suffer. No daily threat of stolen
attracts sophisticated attackers, who have been hacking away at money equals a false sense of security.
banks for over two decades. As a result, banks (mostly) have
their security act together. No. 3 Unfamiliar adversaries
Governmental organizations are used to getting attacked by na-
A typical follow up question, though, gets me on my soapbox
fast — and that question is, “As a security guy, what industries tion states. Financial services companies are battling organized
scare you the most?” I get that question more frequently than you crime hacking syndicates who are both savvy and sophisticated. In
might imagine and my answer is many times the healthcare indus- the healthcare sector, the likely adversaries will be nation states as
try. Here’s why: part of a larger international crisis, or Eastern European hackers,
when they find out how to monetize either target. This lack of
In healthcare, the stakes are high — the well-being of my family day-to-day understanding of the threats lessens the sense of ur-
— which is critically important to me. If a credit card company gency in certain healthcare organizations.
loses my data, I get a new card with free credit monitoring. If a
healthcare provider loses my electronic patient information, I can’t No. 4 Too much vendor trust
get new information. That’s my stuff! The healthcare industry has a highly trusted relationship with
The reason the security of our healthcare industry scares me is large systems and product vendors. But because they have worked
not just the impact, but how consistently ill-prepared the industry so closely for a long time, they rarely question whether these part-
is to defend against sophisticated attacks. I say this as a 20-year se- ners conducted adequate security testing of their products or net-
curity consultant who has worked in four different companies and works beyond simple vendor checklists (compared to other
delivered hundreds of security assessments, penetration tests, and industries). In financial services companies, by comparison, secu-
other projects. rity leaders ALWAYS question vendor claims. In contrast, certain
medical products provide vendor lock-in and a client mismatch of
In muted tones, many security veterans believe that sooner or power. Witness the many medical devices that ran on Windows
later Eastern European organized-crime hacker consortia or nation XP well after that operating system was declared “end of life” by
states will direct their attention to healthcare targets. But what Microsoft. This mismatch means that many healthcare organiza-
scares me the most are four significant mismatches between the tions had little option but to accept that certain medical system
sophisticated attackers and defenders in the healthcare industry: ran on outdated software well after it should have.
No. 1 Closed systems The healthcare industry shares many of the same security is-
In healthcare, there are efforts to push patient information into sues as other industries in our country. But it also has a unique
role in society to protect our most sensitive healthcare informa-
Health Information Exchanges. These meta-databases in the cloud tion. Given the stakes, let’s hope that some of the factors out-
provide better and more responsive healthcare. Patients who need lined above change soon.
care away from home will have access to their private health infor-
mation remotely. Regrettably, availability is trumping security on John Dickson is an internationally recognized secu-
many rollouts and these sites are not built to the same security rity leader, entrepreneur and Principal at Denim
standards as those in the financial industry. Healthcare.gov is more Group, Ltd. in San Antonio. He has nearly 20 years
the standard and not the exception. hands-on experience in intrusion detection, network
security and application security in the commercial,
No. 2 A false sense of security public and military sectors. He is currently the Chairman of the San
Healthcare views many cybersecurity threats in the abstract. Antonio Chamber of Commerce Cyber Security Committee where eco-
nomic development, workforce and advocacy issues involving San An-
There are no Targets or Home Depots in the industry, and ar- tonio’s growing cyber security industry are coordinated.
guably (at least as far as we know), sophisticated attackers are not
attacking them as frequently as banks. They’ve not had the number
of near-death experiences as other industries, and because of the
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